/* Звонковое поле: верхнее меню, статус, карточка справа. Подключается последним. */
body.op { background-color: var(--bg); }

/* ---------- верхняя панель ---------- */
.top {
  position: sticky; top: 0; z-index: 30; display: flex; align-items: center; gap: 14px;
  background: var(--ink); color: #fff; padding: 0 18px; height: 60px; border-bottom: 4px solid var(--gold);
}
.top .logo { display: flex; align-items: center; }
.top .grow { flex: 1; }
.tnav { display: flex; gap: 2px; height: 100%; }
.tnav a {
  display: flex; align-items: center; gap: 6px; padding: 0 14px; color: #CFC6B0; font-weight: 700; font-size: 14.5px;
  border-bottom: 4px solid transparent; margin-bottom: -4px;
}
.tnav a:hover { color: #fff; }
.tnav a.on { color: var(--gold); border-bottom-color: var(--gold); }
.tnav .badge-live { background: var(--good); color: #fff; font-size: 11px; font-weight: 800; padding: 0 7px; border-radius: 99px; }

.tdial { display: flex; align-items: center; background: #2A2213; border: 2px solid #4A3F28; border-radius: 10px; overflow: hidden; }
.tdial input { background: transparent !important; border: 0 !important; color: #fff; width: 160px; padding: 7px 10px; box-shadow: none !important; }
.tdial input::placeholder { color: #8A8270; }
.tbtn { background: var(--good); border: 0; color: #fff; width: 38px; height: 34px; display: grid; place-items: center; cursor: pointer; }
.tbtn svg { width: 17px; height: 17px; }

.stwrap { position: relative; }
.stbtn, .user {
  display: inline-flex; align-items: center; gap: 8px; height: 38px; padding: 0 12px; border-radius: 10px; cursor: pointer;
  background: #2A2213; border: 2px solid #4A3F28; color: #fff; font-weight: 800;
}
.user { background: transparent; border-color: transparent; }
.user:hover { border-color: #4A3F28; }
.stbtn b { font-weight: 500; color: #CFC6B0; min-width: 38px; font-size: 13px; }
.car { color: #8A8270; font-size: 11px; }
.stbtn i, .menu i.d { width: 11px; height: 11px; border-radius: 50%; background: #8A8270; flex: none; }
.stbtn.available { background: var(--good); border-color: var(--good); }
.stbtn.available i, .menu i.available { background: #7CF0A9; }
.stbtn.break { background: #6B4E00; border-color: var(--gold); }
.stbtn.break i, .menu i.break { background: var(--gold); }
.stbtn.calling i { background: #FFB547; animation: blink 1s infinite; }
.stbtn.talking { background: var(--bad); border-color: var(--bad); }
.stbtn.talking i { background: #fff; }
.stbtn.wrapup { background: #5B2C83; border-color: #A26BD1; }
.stbtn.wrapup i { background: #D6B0F5; }
.stbtn.connecting i { background: #7CC8F0; animation: blink 1s infinite; }
.stbtn.available b, .stbtn.talking b, .stbtn.wrapup b { color: #fff; }
@keyframes blink { 50% { opacity: .3; } }

.menu {
  position: absolute; top: calc(100% + 8px); left: 0; min-width: 300px; background: #fff; color: var(--ink); z-index: 60;
  border: 3px solid var(--ink); border-radius: 12px; box-shadow: 5px 5px 0 var(--ink); padding: 6px; display: grid; gap: 2px;
}
.menu.right { left: auto; right: 0; min-width: 200px; }
.menu button, .menu a {
  display: grid; grid-template-columns: 16px 1fr; align-items: center; column-gap: 8px; text-align: left; background: none; border: 0;
  padding: 9px 10px; border-radius: 8px; cursor: pointer; font-weight: 800; color: var(--ink);
}
.menu.right button, .menu.right a { display: block; }
.menu button small { grid-column: 2; font-weight: 400; color: var(--ink-3); font-size: 12px; }
.menu button:hover, .menu a:hover { background: var(--gold-tint); }
.menu i.offline { background: #8A8270; }
.menu .mi { padding: 6px 10px; }
.line-led { width: 10px; height: 10px; border-radius: 50%; background: #4A3F28; flex: none; }
.line-led.on { background: #3BD27A; box-shadow: 0 0 0 3px rgba(59,210,122,.25); }
.line-led.err { background: var(--bad); }
.warnbox { margin: 12px 24px 0; padding: 10px 14px; border: 2.5px solid var(--bad); background: var(--bad-soft); border-radius: 10px; font-weight: 600; }

main { padding: 24px 28px 60px; transition: margin-right .15s; }
body.panel-open main { margin-right: 470px; }
.tw { overflow-x: auto; }
.head h1 { margin-right: 6px; }
.hint { margin-bottom: 16px; }
.pname { font-weight: 800; color: var(--ink); text-decoration: underline; text-decoration-color: var(--gold); text-decoration-thickness: 3px; }
.tbl tr[data-pid], .clicky tr[data-id], .clicky tr[data-cid] { cursor: pointer; }
.tbl tr[data-pid]:hover td, .clicky tr[data-id]:hover td, .clicky tr[data-cid]:hover td { background: #FFFBEF; }
.clicky tr.on td { background: var(--gold-tint) !important; }
.tbl td.nw .btn + .btn { margin-left: 4px; }
.btn svg { width: 15px; height: 15px; }
.tag.manual { background: #EDE6D3; color: var(--ink); }
.pstats { display: flex; gap: 18px; flex-wrap: wrap; font-size: 13px; color: var(--ink-2); margin-bottom: 14px; align-items: center; }
.pstats b { color: var(--ink); font-size: 15px; font-family: var(--font-mono); }
.pstats .hl { background: var(--gold); color: var(--ink); font-weight: 700; padding: 3px 10px; border-radius: 8px; border: 2px solid var(--ink); }

/* переключатель «Запуск» */
.sw { position: relative; display: inline-block; width: 46px; height: 26px; cursor: pointer; }
.sw input { opacity: 0; width: 0; height: 0; }
.sw i { position: absolute; inset: 0; background: #E2DCCB; border: 2.5px solid var(--ink); border-radius: 99px; transition: .15s; }
.sw i::before { content: ""; position: absolute; width: 16px; height: 16px; left: 3px; top: 2.5px; background: #fff; border: 2px solid var(--ink); border-radius: 50%; transition: .15s; }
.sw input:checked + i { background: var(--good); }
.sw input:checked + i::before { transform: translateX(19px); }

/* кнопка-трубка в строке */
.cbtn { width: 32px; height: 32px; border-radius: 50%; border: 2.5px solid var(--ink); background: var(--good); color: #fff; cursor: pointer;
  display: grid; place-items: center; box-shadow: 2px 2px 0 var(--ink); }
.cbtn:hover { transform: translate(-1px,-1px); box-shadow: 3px 3px 0 var(--ink); }
.cbtn svg { width: 15px; height: 15px; }

/* ---------- карточка клиента / звонок ---------- */
.cpanel {
  position: fixed; top: 60px; right: 0; bottom: 0; width: 460px; max-width: 100vw; z-index: 25; background: #fff;
  border-left: 4px solid var(--ink); display: flex; flex-direction: column; box-shadow: -6px 0 0 rgba(26,18,6,.08);
}
.cph { display: flex; align-items: flex-start; gap: 10px; padding: 16px 18px 6px; }
.cph .cb-main { flex: 1; }
.cph .phone { font-size: 26px; font-weight: 600; }
.cph .x:disabled { opacity: .25; cursor: default; }
.callbar { display: flex; align-items: center; gap: 10px; padding: 8px 18px 14px; border-bottom: 3px solid var(--ink); flex-wrap: wrap; }
.callbar .cb-state { flex: 1; font-weight: 800; color: var(--ink-2); min-width: 140px; }
.callbar .cb-state.live { color: var(--bad); }
.callbar .cb-acts { display: flex; gap: 8px; }
.btn.big { padding: 10px 16px; font-size: 15px; }
.btn.danger.big { background: var(--bad); color: #fff; }
.cbody { padding: 14px 18px 40px; display: grid; gap: 14px; overflow: auto; align-content: start; }
.cbody .kv { grid-template-columns: 140px 1fr; margin: 0; }
.sub { margin: 4px 0 0; font-size: 13px; }
.result { border: 3px solid var(--ink); border-radius: 14px; padding: 14px; background: var(--gold-tint); display: grid; gap: 12px; box-shadow: 4px 4px 0 var(--ink); }
.result h3 { margin: 0; font-size: 15px; }
.res-btns { display: flex; flex-wrap: wrap; gap: 7px; }
.res-btns .btn { font-size: 13px; padding: 6px 10px; }
.res-btns .btn.on { background: var(--ink); color: #fff; }
.cbrow { display: flex; gap: 10px; align-items: flex-end; flex-wrap: wrap; }
.quick { display: flex; gap: 6px; flex-wrap: wrap; }
.row-end { display: flex; justify-content: flex-end; }
.script summary, .robot summary { cursor: pointer; font-weight: 800; }
.script div { white-space: pre-wrap; padding: 8px 0; }
.robot .rl { margin: 6px 0; }
.hist { display: grid; gap: 4px; }
.hist .h { display: flex; gap: 10px; flex-wrap: wrap; padding: 6px 0; border-bottom: 1px dashed var(--line); }
.tagrow { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.tagrow input { width: 110px; padding: 3px 8px; font-size: 12px; }
.tagrow .chip b { cursor: pointer; margin-left: 4px; }
.tagrow .crm-link { margin-left: auto; }
.crm-link { font-weight: 800; text-decoration: underline; color: var(--accent); }

@media (max-width: 1250px) {
  body.panel-open main { margin-right: 0; }
  .cpanel { box-shadow: -10px 0 30px rgba(0,0,0,.25); }
  .tdial input { width: 120px; }
}
@media (max-width: 900px) {
  .top { height: auto; flex-wrap: wrap; padding: 8px 12px; }
  .tnav { width: 100%; order: 5; overflow-x: auto; height: 40px; }
  .cpanel { top: 0; }
}
.head .led { display: inline-block; vertical-align: middle; margin-right: 4px; }